Legal Documents

1xbet aap Privacy Policy

Last Updated: January 2026 Reading time: approx. 7 minutes Language: Bengali GDPR Compliant
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Your privacy is our priority. 1xbet aap takes your personal data privacy seriously. Read this policy to understand how we use your information and what rights you have.

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Introduction & Scope

The 1xbet aap Privacy Policy explains what types of data we collect, why we collect it, and how it is kept secure. This policy applies to our website, mobile app, and all related services.

By registering on 1xbet aap or using our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

We may update this Privacy Policy from time to time. Users will be notified by email of any significant changes. We encourage you to check this page regularly.

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This Privacy Policy has been prepared in Bengali for users in Bangladesh. In the event of a legal dispute, the English version shall prevail.

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What Data We Collect

1xbet aap collects different types of information for different purposes. The categories of data we collect are described in detail below.

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Identity Information
  • Full Name
  • Date of Birth
  • Nationality
  • National ID Number
  • Passport Details (where applicable)
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Contact Information
  • Email Address
  • Mobile Number
  • Current Address
  • District & Division
  • Postal Code
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Financial Information
  • Payment Method Details
  • Transaction History
  • Deposit & Withdrawal Information
  • Mobile Pay / Nagad Number
  • Bank Account Details
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Technical Information
  • IP Address
  • Device Type & Model
  • Browser Information
  • App Usage Logs
  • Cookie Data

In addition to the above, we also retain your betting history, gaming patterns, and time spent on the platform. This is used primarily to improve our services and promote responsible gaming.

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How Your Data Is Used

1xbet aap uses the data it collects solely for legitimate, specified purposes. We never use your information unnecessarily.

1
Account Management

Your information is used to verify your identity, keep your account secure, and deliver our services.

2
Financial Transaction Processing

Financial information is used solely to process deposits and withdrawals securely.

3
Customer Service Improvement

Your data is used to resolve issues quickly and provide personalized support.

4
Fraud Prevention

Data is analysed to detect suspicious activity and keep the platform secure.

5
Sending Relevant Offers

Your data is used to send you relevant bonuses and promotions based on your preferences.

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Legal Compliance

Data is retained to meet regulatory requirements and comply with anti-money laundering policies.

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Marketing Communications: You can opt out of promotional emails and SMS at any time from your account settings. However, important account notifications cannot be turned off.

4

Who Your Data Is Shared With

1xbet aap never sells your data to third parties. However, limited information may be shared in specific circumstances necessary for service delivery.

  • Payment Processors: Necessary information is shared with payment partners such as Mobile Pay, Nagad, or your bank to complete transactions.
  • Identity Verification Services: During the KYC process, identity information may be shared with third-party verification services.
  • Legal Authorities: Data may be disclosed in response to government directives, court orders, or requests from regulatory authorities.
  • Technology Partners: Limited technical information is shared with service providers that help operate the platform.
  • Anti-Fraud Organization: Suspicious activity may be reported to the relevant authorities.

We have strict data protection agreements in place with all third parties. They may only use your data for specified purposes and are required to comply with our privacy standards.

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Sale Prohibited: 1xbet aap never sells your data to advertisers or data brokers. This is against our core principles.

5

Cookie Policy

1xbet aap uses cookies on its website and app. Cookies are small data files stored on your browser or device. They help enhance your experience and keep the platform running smoothly.

You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may cause certain parts of the platform to not function properly.

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Data Protection Measures

1xbet aap follows the highest industry standards to protect your data. Our security measures are multi-layered and regularly tested.

  • 256-bit SSL Encryption: All data transmissions are secured with bank-grade encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Data Centre Security: Our servers are hosted in internationally certified, secure data centers.
  • Staff Training: All staff receive regular training on data protection.
  • Restricted Access: Only authorised personnel may access sensitive data.
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Security Breach: In the event of a data breach, we are obligated to notify affected users within 72 hours and will take immediate action.

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Your Rights

As a 1xbet aap user, you have several important rights regarding your personal data. We respect these rights and make them straightforward to exercise.

Right to Know

You may request to see what personal information we hold about you.

Right to Rectification

You may submit a request to correct any inaccurate information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that the use of your data be restricted for specific purposes.

Right to Portability

You may request a download of your personal data.

Right to Object

You may object to your data being used for marketing purposes.

To exercise these rights support@1xbetaap.bet-. We will respond within 30 days.

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How Long We Keep Your Data

1xbet aap does not store any data beyond what is necessary. Separate retention periods are defined for different types of information.

  • Account Data: Retained for the duration the account is active, and for a further 5 years after closure.
  • Financial transaction data: retained for up to 7 years as required by law.
  • Gaming history: retained for the full duration of an active account and for 3 years after closure.
  • Customer support communications: retained for up to 2 years.
  • Marketing preferences: retained until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

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Children's Privacy Protection

1xbet aap strictly refrains from serving anyone under 18 years of age. We do not knowingly collect any data from minors.

If a parent or guardian believes their child has created an account on our platform, please contact our support team immediately. We will close the account without delay and delete all associated data.

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Age Verification Required: Age verification is carried out at registration and before withdrawals. If a user is found to be under 18, the account will be closed immediately.

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Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer.

  • Email: support@1xbetaap.bet
  • Subject Line: Type "Privacy Request"
  • Response Time: Usually within 30 days
  • Live Chat: 24/7 support available in Bengali

If you are not satisfied with our response, you have the right to lodge a complaint with your country's data protection authority.

Jan 2026
Cookie Policy update — new cookie types and durations have been added.
Sept 2026
The User Rights section has been expanded with more detail.
May 2026
Data retention periods have been clarified.
Jan 2026
Full Bengali-language privacy policy published for the first time.

Our Commitment to Protecting Your Data
End-to-End Encryption

All your data is protected with 256-bit SSL encryption — the same technology used by banks.

No Sale of Data

1xbet aap never sells your personal data to advertisers or any third parties.

In Your Control

View, correct, or request deletion of your data at any time. You have full control.

Regular Security Audits

Independent security experts regularly audit our systems to ensure your data remains protected at all times.

Transparency in Bengali

No complicated legal jargon — everything is explained in plain, simple language so you can truly understand what you're agreeing to.

24/7 Privacy Support

For any privacy-related queries, Bengali-language support is available 24/7 via live chat.

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Play Safe, Enjoy with Peace of Mind

Your data is fully protected on 1xbet aap. Register now and enjoy a secure gaming experience.

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